Customer Success Story: LD Products

Learn how LD Products partnered with Western Computer to upgrade their low-tech system to Microsoft Dynamics NAV and substantially increase their warehouse productivity.

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LD Products' process of printing their daily 10 to 12,000 orders was taking half the day in itself. The basic accounting system they were using didn’t provide the controls to stand up to a financial audit. To take the business to the next level, LD Products put a team together to find the right ERP solution and the perfect implementer. After thorough evaluation, the selection team chose Microsoft NAV and Western Computer. Western Computer worked closely with their internal team to implement a Microsoft NAV solution that could:

• Manage warehouse operations to optimize shipping speed and minimize packaging costs for 7,000 SKUs.

• Import and analyze data from diverse order streams, such as online retailers and LD Products’ own internally-owned family of websites

• Provide in-depth reports on order volume, product dimensions, bin locations, shipping status and more.

"I knew if we wanted to grow into the hundreds of millions of dollars range that we would never be able to do it with the systems we had," said Aaron Leon, Founder and CEO of LD Products.

About LD Products

Founded in 1999, LD Products is one of the largest online retailers of printer supplies in the U.S. Based in Long Beach, CA, LD Products employs 165 people, handling 120,000 orders per month. LD Products has been recognized for exceptional customer service with numerous Bizrate Circle of Excellence awards, the Stella Service Seal of Excellence, and have earned an A+ rating with the Better Business Bureau. Learn more about LD Products here.